In general, communication problems between two DICOM modalities over a computer network are related to the configuration of these modalities. As preliminary debugging actions, you should:
DicomModalities: Make sure its content matches what you wrote on the paper at the step above.
DicomModalitiesconfiguration section of Orthanc, have a look at the fourth parameter that can activate some patches for specific vendors.
DicomServerEnabledmust be set to
DicomCheckCalledAetshould be set to
true(see the options with a
Pluginsboth to the empty list.
DicomAssociationCloseDelayshould be set to
--verboseoption at command line, and carefully inspect the log. This might provide immediate debugging information. Make sure to read how to generate an exploitable log.
As a last resort, please contact the mailing list by sending a detailed description of your problem, notably:
--tracecommand-line option as far as Orthanc is concerned.